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Modern Work

A Microsoft 365 workplace that is secure, managed and adopted

Microsoft 365 delivered properly: the right licences, the right security controls, well-managed devices, and people who know how to use what they have been given.

The challenge

Why this matters

Nearly every organisation has Microsoft 365. Far fewer have a modern workplace: consistent collaboration practice, managed and compliant devices, information governance that people can follow, and licensing that matches how the business actually works.

Modern Work is where the gap between what is licensed and what is used is widest, and it is where the fastest, least disruptive wins usually are. We close that gap across four fronts: platform, devices, governance and adoption.

Scope at a glance
Microsoft 365 productivity & collaboration
Microsoft 365 licensing advisory
Collaboration & communication enablement
Endpoint management & device security
Employee experience & adoption
Service scope

What’s included

The capabilities we deliver within Modern Work, and what each one covers in practice.

Microsoft 365 productivity & collaboration

Tenant design and configuration, Exchange Online and SharePoint architecture, OneDrive rollout, Teams governance, external sharing policy, and migration from on-premises Exchange, file servers or other cloud platforms with minimal disruption to users.

Microsoft 365 licensing advisory

A structured review of your current subscriptions against how people actually work and what security capability you require, identifying overlap, unused entitlements, the right plan mix and the add-ons that genuinely earn their cost. Licensing clarity is usually the fastest saving available.

Collaboration & communication enablement

Teams telephony and meeting-room options, channel and workspace structures that stay usable at scale, SharePoint intranet and document management design, and the governance model that keeps it all from becoming an unmanaged sprawl within a year.

Endpoint management & device security

Microsoft Intune deployment, Windows Autopilot provisioning, compliance and configuration policies, application deployment and patching, mobile device and application management, and Defender for Endpoint integration, so device posture is a security control, not a hope.

Employee experience & adoption

Role-based enablement, champion programmes, targeted training material, launch communications and usage reporting, because the return on a Microsoft 365 investment is determined by behaviour, not by the number of licences assigned.

Customer benefits

What you get out of it

Licensing that fits

Plan mix matched to real requirements, with overlapping and unused entitlements identified and removed.

Compliant devices

Every device enrolled, configured, patched and measurable against a policy, including personal and contractor devices.

Faster onboarding

Autopilot provisioning and standard configuration turn new-starter setup from a day of work into a self-service process.

One place to collaborate

Clear guidance on what belongs in Teams, SharePoint and OneDrive, so information stops fragmenting across tools.

Information governance

Sensitivity labelling, retention and sharing policies that protect data without making everyday work harder.

Measured adoption

Usage reporting against defined targets, so you can see where enablement is working and where it needs another push.

How we deliver

Our approach to Modern Work

A staged method with clear checkpoints, so you can evaluate progress and change direction before committing to the next phase.

Stage 1

Assess

Tenant configuration review, licensing analysis, device estate assessment and current adoption baseline.

Stage 2

Design

Target tenant, device management and governance model, migration approach and adoption plan.

Stage 3

Deploy

Phased migration and Intune rollout with pilot groups, validation and hypercare at each wave.

Stage 4

Adopt

Enablement sessions, champion network, usage reporting and iterative improvement after go-live.

Questions

Modern Work FAQs

Yes. Exchange, file-server, SharePoint and third-party platform migrations are core work. The approach is the same in every case: assess and clean up the source, pilot with a friendly group, validate mail flow and permissions carefully, then migrate in batches with co-existence for as long as the transition needs.
With a governance model agreed before the rollout scales: naming conventions, who can create what, sensible defaults for external sharing, lifecycle and expiry policies for inactive workspaces, and a clear steer on what belongs where. Retrofitting governance after two years of unmanaged growth is far harder than setting it up front.
For most organisations, yes, particularly for Windows, iOS and Android in a cloud-first estate. Where there is an existing Configuration Manager investment, co-management is a well-supported path that lets you move workloads to Intune progressively rather than in a single cutover.
Practical, role-based enablement rather than generic training videos: short sessions built around how each team actually works, quick-reference material, an internal champion network, launch communications, and usage reporting so you can see which groups have taken it up and which need follow-up.
Related services

Works best alongside

Microsoft Infrastructure

A cloud foundation built to be governed, secured and grown.

Learn more

Security

Detection, response and compliance built on Microsoft Security.

Learn more

AI & Automation

AI that is governed, adopted and tied to real work.

Learn more

Talk to us about Modern Work

Book a short consultation and we will walk through your current position, the realistic options and what an assessment would involve.